Privacy Policy

Effective Date: September 10, 2025
Business Name: Astro Clean LLC
Website: https://astrocleanwi.com
Location: Appleton, Wisconsin, USA

1. Introduction

Astro Clean LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website, request an estimate, or communicate with us.

2. Information We Collect

We collect the following types of information from visitors and customers:

  • Personal Information: Name, email address, phone number, and physical address.

  • Service Details: Job location, property size, and service preferences provided through quote or contact forms.

  • Media: Photos or other files you voluntarily upload for estimates or project planning.

  • Payment Information: When applicable, payment details are processed securely through third-party services (e.g., Stripe, Square). We do not store or have access to your full payment data.

3. How We Use Your Information

We use your information to:

  • Provide quotes and respond to inquiries.

  • Schedule and complete cleaning services.

  • Send service confirmations, updates, and receipts.

  • Maintain customer records for billing and warranty purposes.

  • Improve our communication and customer experience.

4. Sharing of Information

We do not sell or rent your personal information.
We may share limited data with:

  • Service providers (e.g., payment processors or email systems) to complete transactions or send confirmations.

  • Legal authorities if required by law or to protect our rights and safety.

5. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, please note that no online transmission is completely secure.

6. Your Rights

You may:

  • Request access to the personal information we hold about you.

  • Ask us to correct or delete your information.

  • Withdraw consent for us to contact you.

To do so, please email us at astrocleanwi@gmail.com.

7. Data Retention

We retain customer information only as long as necessary to fulfill service obligations, comply with legal requirements, or maintain records for business operations.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 astrocleanwi@gmail.com
🌐 https://astrocleanwi.com
📍 Astro Clean LLC — Appleton, WI, USA
📞 (920) 280-6771